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My order hasn't arrived yet. Where is it?

It will take 1-2 business days for all orders in Jordan to arrive. Shipping times vary from product-to-product based on demand and your location.

Will I receive a confirmation number when I place my order?

Yes, all of our customers will receive an order number after placing their orders. Please contact us if you don't receive one.

Who can I contact if I have a problem with my order?

All inquiries and support tickets can be forwarded to our WhatsApp

Do I need to be there to sign for delivery?

No any one from your family can sign for you or you can add a order note from the checkout form to ship it on a specific time